Service Request Ticket - # 81031

Service Request Information

CONTACT Name Valencia, Monica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 28, 2023 09:39 AM
Department University Computing Solutions Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20210707[Edit Inv] (opens in a new window) Bldg/Room VICK 220
Service Tag 5KVR2L3 Description Dell OptiPlex 7090 SFF, 11th Generation Intel Core i5-11500
Serial No. 5KVR2L3 Location Classroom 220 Birch

CPU Intel Core i5-11500 6 Cores, 12MB Cache 4.6Ghz


OS Unknown Software
TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Oct 03, 2023 01:54 PM 
Task reassigned to Monica Valencia.
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Monica Valencia Oct 03, 2023 01:54 PM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Oct 03, 2023 01:54 PM 
Ellis took the computer over to WOU Salem and 
installed it
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Monica Valencia Aug 29, 2023 11:23 AM 
Contact changed from Student Student to Monica Valencia.
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Monica Valencia Aug 28, 2023 09:40 AM 
On counter testing if it doesn't turn on re-image
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Monica Valencia Aug 28, 2023 09:39 AM 
Computer from VICK 220 not booting
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