Task reassigned to Brady Parksion.

We setup the everything accordingly, forgot to grab 
the mac addresses, and left the 2013 monitor there 
for use as we would've pdr'd it any how. Closing 
ticket.

Status changed from (1) Pending to (2) Scheduled

****This is an email****
Thanks, Andrew. Let's say Tuesday around 10am if 
that works for you?
Joe

****This is an email****
Not sure if this is helpful or not, Andrew, but 
here's the email I got re: Joe's account being 
created.

Thanks for your help!

Best,
Paige

---------- Forwarded message ---------
From: usercreation via New Users 

Date: Mon, Aug 28, 2023 at 9:09 AM
Subject: Faculty/Staff user account(s) created 
(automated message)
To: 


The following faculty/staff account(s) have been 
created in the WOU user database.
They must set their passwords at 
"https://www.wou.edu/accountlookup" before logging 
in.

Joseph Macade   macadej@wou.edu V00399166

****This is an email****
Hi Andrew,

Thanks for reaching out! I thought Joe (cc'd) had 
already activated his account. I recall him 
telling me there was an issue but he visited the 
UCS Helpdesk and it was resolved. Please let us 
know if Joe needs to do anything further to 
activate his WOU account.

Best,
Paige
--
Paige Jackson
Director | Student Success and Advising
Western Oregon University
345 Monmouth Avenue N | Monmouth, OR 97361
jacksonpa@wou.edu | 125 Advising Center
(503) 838-9391
she/her/hers

macadej@wou.edu

****This is an email****
Hi Paige,

I need some additional information regarding 
service request #81038

Description: Joe McCade, New director of 
International student academy support  Starts 9/1

Joe McCade's account looks like it hasn't been 
created yet, so we can't add his admin rights to 
his computer.

Once his account has been created we would be able 
to add permissions and make an appointment for the 
set-up.

His account would be created once he submits his 
documents to HR and then processed, his account 
would then be available for activation.

Best,

--
Andrew Zhen
Student Tech | University Computing Solutions
Western Oregon University
345 Monmouth Ave N | Monmouth, OR 97361
azhen23+ucs@mail.wou.edu


--------------------------------------------------
----------------------------

UCS Service Request Desk
Email: ucshelpdesk@wou.edu
Phone (off-campus): 503-838-8925
Phone (on-campus): 8-8925

Contact changed from Monica Valencia to Paige Jackson.

invoice 2023-0160