Service Request Ticket - # 81046

Service Request Information

CONTACT Name DeVoe, Cinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 29, 2023 04:24 PM
Department College of Liberal Arts and Sciences Phone 88206
Location Email devoec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160955[Edit Inv] (opens in a new window) Bldg/Room NS 104
Service Tag 1523LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1523LH2 Location NS 104

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:45:D0:49

TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact bparksion23@wou.edu 88925

Tracking

Entered by Date Memo
Brady Parksion
Email

Public
Entered by Date Memo
Brady Parksion Sep 07, 2023 09:00 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Brady Parksion Sep 07, 2023 09:00 AM 
Task reassigned to Brady Parksion.
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Brady Parksion Sep 06, 2023 02:45 PM 
Computer dropped off and set up, just need computer 
added to NS 104 workgroup to set up printers
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Brady Parksion Sep 01, 2023 08:14 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Brady Parksion Aug 31, 2023 03:35 PM 
****This is an outgoing email****

The computer should be ready to set up, do you know when a 
good time to come set up the computer would be?

Thanks,

-Brady
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Brady Parksion Aug 31, 2023 03:32 PM 
****This is an incoming email****
Hi Brady,
We do have a mouse, keyboard and two monitors.
Thank you so much, I really appreciate it.
Cinda
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Brady Parksion Aug 31, 2023 02:15 PM 
****This is an outgoing email****
Hi Cinda,

I need some additional information regarding service 
request #81046

Description: Prep for Student  Worker

I'm working on getting the computer set up for the 
student worker coming in, I just had some clarifying 
questions to make sure I have everything ready. 

Do you already have monitors for the computer or 
would you need us to supply them along with mouse 
and keyboard?

Thanks,

-Brady
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Public
Monica Valencia Aug 29, 2023 04:24 PM 
Computer on the imaging counter
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Monica Valencia Aug 29, 2023 04:24 PM 
Image and set up computer for Cinda's student worker
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