Service Request Ticket - # 81060

Service Request Information

CONTACT Name Sayers, Konnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2023 09:11 AM
Department College of Education Phone 88444
Location Email sayersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160179[Edit Inv] (opens in a new window) Bldg/Room RWEC 221
Service Tag Description Xerox Phaser 3260/DNI Monochrome Lasser Printer
Serial No. K8A239982 Location Office Printer

Model 3260/DNI Hostname dsps-140.wou.edu
Notes Up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack IP:140.211.184.40 **This is a Banner Printer** Ink/Toner Refill Standard Capacity Print Cartridge: 1,500 pages** 106R02775 High Capacity Print Cartridge: 3,000 pages** 106R02777 Drum Cartridge: 10,000 pages*** 101R00474

Wired NIC 9C:93:4E:3A:D5:6B

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Sep 14, 2023 11:06 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Monica Valencia Sep 14, 2023 11:05 AM 
Printer is set up
Add Attachment
Monica Valencia Sep 13, 2023 02:40 PM 
****This is an outgoing email****
Hi Konnie,

Regarding service request #81060

Description: 20160179[Edit Inv] moved to RWEC221; needs to be 
reconnected 

Is there a good time tomorrow or Friday for me to 
come take a look at the printer and get it 
reconnected for you?

Best,
Monica
Add Attachment
Public
Monica Valencia Sep 06, 2023 03:46 PM 
Task reassigned to Monica Valencia.
 Add Attachment
Sam Sevugan Sep 01, 2023 10:04 AM 
****This is an email****
Hi Sam,

Thanks so much and no rush as I have other 
printers in the building I can use.

Hope you have a good Labor Day weekend, Konnie :)
 Add Attachment
Sam Sevugan Sep 01, 2023 09:11 AM 
****This is an email****
Hi UCS Rep,

Please place a work order for Phaser 3260 network 
printer 2016 0179 to be re-connected as a network 
printer with Banner report capabilities from the 
connection in RWEC137 to the connection in RWEC221 
(port 2 on 082.B.126).  The name of the printer is 
THREESISTERS-DSPS-140.

Thank you, Konnie
Add Attachment