Service Request Ticket - # 81065

Service Request Information

CONTACT Name Baltzley, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2023 01:37 PM
Department Natural Science Division Phone 88832
Location Email baltzlem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161103[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag FY8Y2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. FY8Y2H2 Location PDR pile - drive out

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; TRANSFER JUNE2017 from W#20091029: Primer 6 (v.6.1.15)and Permanoa+ add-on, single user, university licence from P0089146;

Wired NIC D4:81:D7:D6:68:E4


Wireless NIC 00:28:F8:FE:0C:2C

TECHS Submitted by Jack Martinis Contact rmartinis22@wou.edu 88925
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public
Entered by Date Memo
Tony Benedetti White Sep 05, 2023 11:05 AM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Sep 05, 2023 11:05 AM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Sep 05, 2023 11:04 AM 
loaner has been returned
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Jack Martinis Sep 01, 2023 01:38 PM 
Was Inventory updated: yes
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Public
Jack Martinis Sep 01, 2023 01:38 PM 
Was this added to Loaners-n-Checkouts app: yes
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Jack Martinis Sep 01, 2023 01:37 PM 
Laptop loaner 20161103[Edit Inv] loaned out to Michael 
Baltzley as his original laptop, 20200662[Edit Inv] is being 
looked at for file / drive slowness. Laptop problem 
SR: 81064
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