Service Request Ticket - # 81067

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2023 02:44 PM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20211062[Edit Inv] (opens in a new window) Bldg/Room RWEC 262
Service Tag Description Microsoft 13-inch Multi-Touch Surface Pro 8 (Graphite)
Serial No. 0F01AHV214301J Location Tiffany Smith

CPU Intel Evo Core i7,


OS Unknown Software
TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Sep 27, 2023 03:42 PM 
Task reassigned to Jack Martinis.
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Jack Martinis Sep 27, 2023 03:42 PM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Sep 27, 2023 03:42 PM 
Unadded printer in windows, readded it, unplugged it from PC, replugged it in, then made sure the printer was on. It printed, closing ticket.
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Jack Martinis Sep 27, 2023 02:04 PM 
****This is an email****
Yes, I'm in my office for the rest of the work day.  Come by any time.

Thanks,

Tiffany
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Jack Martinis Sep 27, 2023 11:58 AM 
****This is an outgoing email****
Hi Tiffany,

Are you available for assistance with this today?

-Jack Martinis, UCS Tech.
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Public
Sam Sevugan Sep 01, 2023 02:44 PM 
****This is an email****
I have a phaser 3260 in my office that is not 
allowing me to print to it.  Would someone be able 
to come over and check it out?  My office is RWEC 
219.  The computer is not networked.

I'm available in my office most days after 1pm.

Thank you,

Tiffany
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