Service Request Ticket - # 81068

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2023 04:24 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160836[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 7500/DNM Printer w/ pagepack
Serial No. RXD143471 Location PDR

Model 7500/DNM Hostname lab-hlalcove
Notes * 110V * 12X18 Color Printer * 1200 dpi * Up To 35 ppm * Color/B&W * USB * 10/100/1000Base-T Ethernet * 1Ghz Processor * 512MB Memory * 2-Sided Printing * 100-sheet Tray 1(multipurpose Tray) * 500-sheet Tray 2(main paper tray) STUDENT TECH PRINTER WITH PAGEPACK Metered Code: 5133 Ink/Toner Refill blk High:106R01439, MAG std:106R01434, Yellow std:106R01435, Cyan std: 106R01433

Wired NIC 00:00:AA:FB:6E:AD

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Sep 06, 2023 09:28 AM 
Task reassigned to Monica Valencia.
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Monica Valencia Sep 06, 2023 09:28 AM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Sep 06, 2023 09:27 AM 
This issue has been fixed. We changed the printer 
driver
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Sam Sevugan Sep 01, 2023 04:24 PM 
Chris called to put in a request for a printer 
that Monica was working on in the middle of 
summer. A ticket was never created but he just 
wanted to check in and see if this issue was ever 
resolved or brainstormed a little more since mid 
summer because they may want it up and running for 
the new term.
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