Service Request Ticket - # 81082

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2023 10:18 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Benjamin Pierce Jan 10, 2025 11:45 AM 
****This is an outgoing email****
Hi Lori,

I need some additional information regarding service request #81082

Description: 10 iMacs for Library

We have an iMac of your guys. It is ready to go if you guys want it 
back

Thanks

Ben
UCS
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Public
Jack Martinis Sep 27, 2023 12:25 PM 
Task reassigned to Jack Martinis.
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Jack Martinis Sep 27, 2023 12:25 PM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Sep 27, 2023 12:25 PM 
got serial numbers and emailed them to Lori w/ wou numbers, closing ticket.
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Jack Martinis Sep 27, 2023 12:09 PM 
Need to get serial numbers for all 14 imacs and give them to Lori before closing ticket.
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Monica Valencia Sep 14, 2023 10:13 AM 
Returned

20161075[Edit Inv]
20161073[Edit Inv]
20150683[Edit Inv]
20150681[Edit Inv]
20161076[Edit Inv]
20130116[Edit Inv]
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Monica Valencia Sep 14, 2023 10:06 AM 
Delivered to Library.

Added to Jamf Library Group
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Monica Valencia Sep 13, 2023 02:22 PM 
Added 4 more iMacs

20181030[Edit Inv]
20181031[Edit Inv]
20181033[Edit Inv]
20181034[Edit Inv]
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Monica Valencia Sep 07, 2023 10:18 AM 
They are all in ITC003. Currently have 5 of them 
imaging
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Monica Valencia Sep 07, 2023 10:18 AM 
10 iMac for Library checkout. They all need the 
Full Adobe Suite installed and they also need the 
wouloaner as an admin account. 

20181020[Edit Inv]
20181021[Edit Inv]
20181022[Edit Inv]
20181023[Edit Inv]
20181024[Edit Inv]
20181025[Edit Inv]
20181026[Edit Inv]
20181027[Edit Inv]
20181028[Edit Inv]
20181029[Edit Inv]
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