Service Request Ticket - # 81086

Service Request Information

CONTACT Name Mathis, Wesley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2023 01:03 PM
Department Humanities/ English, Writing & Linguistics Phone 89750
Location Email mathisw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150676[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9RNBJB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RNBJB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2015004715;

Wired NIC 18:66:DA:13:FB:C0

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Sep 20, 2023 09:33 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Zhen Sep 20, 2023 09:33 AM 
On the 7th, I went to Maaske to deliver the 
keyboard, but they were not in. // They came in to 
pick up a week later.
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Sam Sevugan Sep 20, 2023 09:30 AM 
This keyboard was picked up last week.
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Monica Valencia Sep 20, 2023 09:03 AM 
Task reassigned to Andrew Zhen.
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Kyla Aitaro Sep 07, 2023 01:04 PM 
****This is an email****

I will be in my office tomorrow between 11:40 and 
1:15. And, mostly that time period through 
Thursday of next week.

Best,
Wes
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Kyla Aitaro Sep 07, 2023 01:03 PM 
Hello,

I returned from the summer to find that my 
keyboard in my office (Maaske 315) doesn't seem to 
be working.

I borrowed a keyboard temporarily, and it is 
working, but can I request a new keyboard or that 
someone come by to check on the nonworking one?

Best,
Wes
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