Service Request Ticket - # 81088

Service Request Information

CONTACT Name Solario, Sheree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2023 08:49 AM
Department Student Enrichment Program Phone 88031
Location Email solarios@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20220698[Edit Inv] (opens in a new window) Bldg/Room SSC Resource work room
Service Tag Description Xerox C315 Multifunction Printer
Serial No. QRF871166 Location

Model C315/DNI Hostname tpsss-ruler
Notes Ink/Toner Refill

Wired NIC 9C:93:4E:ED:70:78

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Sep 13, 2023 02:42 PM 
Task reassigned to Monica Valencia.
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Monica Valencia Sep 13, 2023 02:42 PM 
Task reassigned to Monica Valencia.
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Monica Valencia Sep 13, 2023 02:42 PM 
Checked in with Roseanna and she said that the 
printer was back up and running
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Monica Valencia Sep 08, 2023 09:23 AM 
This is a duplicate. SR# 81078. They moved the 
printer without us. So it needs the port activated.
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Laurie McCoy Sep 08, 2023 08:49 AM 
They moved their printer in the TPSSS resource room 
and now can't print to it, so they could've missed 
something when setting it up. They were hoping 
someone could take a look at it today.
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