Status changed from (1) Pending to (5) Completed

User has not messaged us back sense picking it up. 
Going to close ticket.

****This is an incoming email****

Hello Brady,

Thank you for the update.  It is very funny that we could not get it 
to turn on. We will try charging it again.  I can pick it up this 
morning.



Lori

****This is an outgoing email****
Hi Lori,

I need some additional information regarding service 
request #81109

Description: Chromebook won't turn on 

I've tested this chromebook and it seems to be 
turning on. It holds a small charge, but the battery 
time seems unreliable. The chromebook is usable when 
plugged in. Is there any other issues you would like 
me to check on while we have it.

If not feel free to either come pick it up, or I can 
come drop it off to you.

Thanks,
-Brady

Chromebook turned on and seems to be holding charge. Currently 
charging on imaging station with supplied charger. Computer 
functioning within specs. Once battery is fully charged going to 
see how fast it depletes. 

****This is an email****
Chromebook 20160821 (that we check out from the 
library) will not turn on.  We tried two different 
ac adapters to charge it.

I can bring it over this afternoon.