Service Request Ticket - # 81123

Service Request Information

CONTACT Name De La Rosa-Hernandez, Blanca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2023 01:41 PM
Department Abby’s House Phone 89422
Location Email delarosahernandezb@mail.wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20191025[Edit Inv] (opens in a new window) Bldg/Room WUC
Service Tag Description Apple 13in MacBook Pro Touch Bar SpcGry #Z0W5
Serial No. FVFCH21PL414 Location Kailey Knospe - Abby's House WUC 106; itc parts pi

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.15 (Catalina) Software Microsoft Office from XXXX2019009325;

Wireless NIC 3C:22:FB:32:21:D2


Bluetooth NIC 3C:22:FB:33:CA:71


TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public

Entered by Date Memo
Tony Benedetti White Sep 28, 2023 02:44 PM
Status changed from (1) Pending to (5) Completed
Add Attachment
Tony Benedetti White Sep 28, 2023 02:44 PM
Task reassigned to Tony Benedetti White.
Add Attachment
Tony Benedetti White Sep 28, 2023 02:44 PM
see SR# 81207
Add Attachment
Jack Martinis Sep 27, 2023 12:05 PM
Only a 2 more days till 2 weeks is up.
Add Attachment
Monica Valencia Sep 14, 2023 01:44 PM
Brought back bag, charger and laptop
Add Attachment
Monica Valencia Sep 14, 2023 01:41 PM
Blanca returned 20191025[Edit Inv]. This needs to be re-imaged 
after 2 weeks and returned to the department. Since 
it is department owned. 
Add Attachment