Service Request Ticket - # 81128

Service Request Information

CONTACT Name Finnell, Ray   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2023 09:46 AM
Department Creative Arts Phone 89298
Location Email finnellra@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200414[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag B372Q73 Description Latitude 5400 4 Core,8MB Cache,1.9GHz
Serial No. B372Q73 Location Two week pile 6/13-6/27

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:0C:57:97


Wireless NIC 08:5B:D6:70:09:9A

TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Sep 18, 2023 08:26 AM 
Task reassigned to Monica Valencia.
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Monica Valencia Sep 18, 2023 08:26 AM 
Status changed from (1) Pending to (5) Completed
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Kyla Aitaro Sep 15, 2023 03:12 PM 
****This is an email****

Never mind, Sam. I found all the equipment in a 
secure area where students had put when cleaning 
up the building this summer. Th laptop is taking a 
long time to update now. Thanks.

Ray
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Monica Valencia Sep 15, 2023 09:47 AM 
This is what was assigned to him. If we still have 
it please make sure this is what he gets.

Monitors
20141028[Edit Inv]
20200101[Edit Inv]

Laptop 
20200414[Edit Inv]

Dock
20210599[Edit Inv]
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Monica Valencia Sep 15, 2023 09:46 AM 
****This is an email****
Hi,

  I was on the staff in a temporary position 
during May and part of June this year, and you had 
issued a laptop, two monitors, a USB hub, cables, 
headset, and laptop case for my use. Apparently 
your staff retrieved that equipment during the 
summer.
  I have been hired into a full time position 
(Technical Director) that begins Monday, Sept. 18, 
and will need the same (which would be ideal if it 
hasn't been re-imaged, since I had some 
specialized drafting software on it) or similar 
equipment to be reissued, please. My former 
office, RA 112A, has been condemned and an office 
space for me has not been confirmed yet. Could you 
please deliver the equipment to Nicole Morgan in 
RA 103 for me to pick up?
  Thank you!
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