Service Request Ticket - # 81134

Service Request Information

CONTACT Name Gonzalez, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2023 05:08 PM
Department Athletics Phone
Location Email gonzalezmr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200881[Edit Inv] (opens in a new window) Bldg/Room NPE 213
Service Tag Description Apple 13-inch MacBook Pro #Z11B
Serial No. SC02FX4M5Q05N Location Jessica Peatross

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 3C:06:30:15:8E:0B


Bluetooth NIC 3C:06:30:1E:0A:1A

TECHS Submitted by Andrew Zhen Contact azhen23@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Sep 18, 2023 12:36 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Zhen Sep 18, 2023 12:36 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen Sep 18, 2023 12:36 PM 
Printer upstairs needs to be fixed (Hallway) // 
connected downstairs printer (PE-Athletics)
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Andrew Zhen Sep 15, 2023 05:08 PM 
User has a Mac recently added admin rights 
threesisters-PE-Athletics added and needs the 
upstairs to be added
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