Service Request Ticket - # 81146

Service Request Information

CONTACT Name Wolfe, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2023 08:47 AM
Department Facilities Services Phone 88044
Location Email wolfed@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181052[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 884NDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 884NDW2 Location Loaner Box #19

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E5:C5:34

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact bparksion23@wou.edu 88925

Tracking

Entered by Date Memo
Brady Parksion
Email

Public
Entered by Date Memo
Brady Parksion Sep 19, 2023 04:07 PM 
Task reassigned to Brady Parksion.
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Brady Parksion Sep 19, 2023 04:07 PM 
Status changed from (1) Pending to (5) Completed
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Brady Parksion Sep 19, 2023 04:06 PM 
Computer Undid update and booted up. Restarted 
updates, working as intended.
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Sam Sevugan Sep 19, 2023 08:47 AM 
PPE 108
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Sam Sevugan Sep 19, 2023 08:47 AM 
Said he called in yesterday for a tech to stop by 
but no one did. He is available this morning for 
someone to check it out. He can't use the computer 
right now. If someone is planning to check it out 
in the afternoon or anytime that he is not on 
campus, Jeannie Romine is the contact (she can 
open his office).
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