Service Request Ticket - # 81149

Service Request Information

CONTACT Name Valencia, Monica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2023 12:49 PM
Department University Computing Solutions Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181086[Edit Inv] (opens in a new window) Bldg/Room PP 102
Service Tag 884KDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 884KDW2 Location Back KeyShop #1

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E7:D2:5C

TECHS Submitted by Brady Parksion Contact bparksion23@wou.edu 88925
Primary Technician Contact bparksion23@wou.edu 88925

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Brady Parksion
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Brady Parksion Sep 20, 2023 08:59 AM 
Status changed from (1) Pending to (5) Completed
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Brady Parksion Sep 19, 2023 12:49 PM 
Swapped the hybrid drive for an NVMe. I also took out the 
graphics card because the fan wasn’t spinning causing it to crash. 
Swapped it out with a left over found, Couldn’t find one that was 
identical, but I found one that has 1 display port and 1 VGA port
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