Status changed from (2) Scheduled to (5) Completed

Status changed from (1) Pending to (2) Scheduled

****This is an incoming email****

Sorry I was on vacation last week. I work shift 
work and am typically scheduled evenings and 
weekends right now. Monday and Fridays would be 
the days during the week that I am here typically 
starting at 4pm. 

I apologize shift work is difficult to schedule 
around! 

Thanks for your help. 

****This is an outgoing email****

Hi Brittany,

We will get those programs installed for you! We 
do need you to be present for the set-up process, 
but unfortunately no techs will be available to 
issue that set-up for you today. Are there any 
times next week that would work for you?

Best,

Charlee Hreha (UCS Support Tech)

****This is an incoming email****

Hello, 

Sorry for the delayed response, I work weird 
shifts. The programs I can think of right now are 
the camera programs we use which are Spotter and 
DS Control Point. I will not be back in for shift 
until Friday at 4pm this week, do I need to be 
here when it is set up? If not, it can be done any 
time that works for you. 

Let me know if there is anything else, 

Thank you! 

Brittany Smith

****This is an email****

Hi Brittany,

I need some additional information regarding 
service 
request #81177

Description: please issue a pool PC set up for 
Brittany Smith

I am working on getting your new PC setup ready 
for use and was wondering if you need any specific 
programs installed on the computer? Also what is a 
good time for us to set this up for you next week?

Thanks,
Charlee Hreha (University Computing Solutions Tech 
Support)

Please update Monitor location when doing the GFA 
Pool set up. 

Task reassigned to New Equip. Setup.