Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Sep 29, 2023 02:41 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171254 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	J178RP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	J178RP2	Location	Loaner Shelf
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:4B:F9:C0

TECHS	Submitted by	Monica Valencia	Contact	valenciam@wou.edu
	Primary Technician		Contact	rmartinis22@wou.edu	88925

Entered by	Date	Memo
Jack Martinis			Email Public
Entered by	Date	Memo
Jack Martinis	Oct 27, 2023 10:46 AM	Task reassigned to Jack Martinis.	Add Attachment
Jack Martinis	Oct 27, 2023 10:46 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jack Martinis	Oct 27, 2023 10:45 AM	Can probably close SR for now, if they need it in the future, they will inquire and we will remake a request to fulfill.	Add Attachment
Nathan Sauer	Oct 27, 2023 10:40 AM	I spoke with Chehalis Strapp (professor of this class). She said the student decided not to proceed with the screen reader at this time. It is on hold until we hear back from them that this is a needed accomodation.	Add Attachment
Monica Valencia	Oct 27, 2023 10:31 AM	Task reassigned to UCS Tech.	Add Attachment
Jack Martinis	Oct 27, 2023 10:17 AM	Task reassigned to Monica Valencia.	Add Attachment
Monica Valencia	Oct 10, 2023 09:14 AM	Waiting to see if we need to install Zoom Text on the computer	Add Attachment
Monica Valencia	Oct 02, 2023 10:04 AM	Computer is placed in Todd 109 First Row on the Right side first computer	Add Attachment
Monica Valencia	Sep 29, 2023 02:43 PM	Computer is on the imaging station it has SPSS installed just trying to figure out the licensing prompt for when opening SPSS	Add Attachment
Monica Valencia	Sep 29, 2023 02:41 PM	Accessibility station for Todd 109 it has SPSS installed.	Add Attachment