Service Request Ticket - # 81258

Service Request Information

CONTACT Name Paniagua, Betsy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2023 01:47 PM
Department Phone 88525
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200668[Edit Inv] (opens in a new window) Bldg/Room TODD 233
Service Tag FLR93D3 Description Dell Latitude 5410
Serial No. FLR93D3 Location Besty Paniagua

CPU 10th Generation Intel Core 15-10310U


OS Windows 10 Enterprise 64bit Software

Wired NIC 38:14:28:14:25:5C


Wireless NIC B0:60:88:C3:6E:28

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact bparksion23@wou.edu 88925

Tracking

Entered by Date Memo
Brady Parksion
Email

Public
Entered by Date Memo
Brady Parksion Oct 04, 2023 03:41 PM 
Task reassigned to Brady Parksion.
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Brady Parksion Oct 04, 2023 03:41 PM 
Status changed from (1) Pending to (5) Completed
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Brady Parksion Oct 04, 2023 03:41 PM 
Changes zoom settings to use monitor microphone. was 
using laptop mic while it was closed. Instructed her 
on how to change the settings incase she has the 
same issue.
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Lourdes Salazar Oct 04, 2023 01:47 PM 
User is experiencing audio issues. People cannot hear her during Zoom meetings, 
the say she sounds distant. User is not using headphones. 

Available today until 5, or the user can come in tomorrow or sometime next week 
to our office because she works remote. 

Contact number 503-510-6600
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