Status changed from (1) Pending to (5) Completed

helped user create account, log into adobe & zoom, 
added printers, and admin rights, and delivered 
equipment.

****This is an email****
Quick question - do you already have the log-in 
information to do the setup. Faith has a phone 
number and V#, but that's all. I don't want to 
waste the time of someone coming here and being 
unable to set things up. 

Thanks, 

Jamiere

Restating: Computer and setup equipment are on setup shelf. The wireless keyboard and mouse are the 
property of AD and If Faith does not want it and prefers wired please give the wireless to June 
McMillan.

****This is an outgoing email****

Once HR has Faith’s account made. Just email myself 
or the help desk and say that she should have an 
account and you guys are ready for us to come set up 
the laptop for SR# 81301

****This is an outgoing email****

Without her having an actual log in to get into 
the computer I would be unable to have the set up 
done because I wouldn't be able to set her up as 
an admin. If HR has her account processed today I 
would be able to come by and set it up, but 
without her being able to log in she wouldn't be 
able to use the computer.

With the computer being assigned to her, we cannot 
have someone use a guest login to get access to 
the computer.

If you have any questions feel free to reach out.

Thanks,

-Brady

****This is an outgoing email****

I can, if Faith has an account set up through the 
school and is able to normally log into. I have 
the computer and everything pulled and ready to 
go, we just need the paperwork turned over to HR 
so they can have the account created.

If there is no account set up through HR Faith 
would not be able to log into the computer. Which 
makes me unable to give her admin rights.

Thanks,

-Brady

****This is an outgoing email****

Usually it takes 24 hours for HR paperwork to be 
fully processed. Without that Faith shouldn't have 
an account to log into her computer (unless her 
account was already created). I also will not be 
able to give admin rights on the laptop to her. 
Unless the account it created we won't be able to 
complete the setup. Once she has an account 
created through HR let myself or the UCS front 
desk know.

If you have any questions, feel free to contact 
me.

Thanks,

-Brady

Computer and equipment placed on the setup shelf. 
Going to add the rest of emails that took place on 
the 9th.

****This is an email****
Ok, setup with one monitor - everyone else in the 
office does have 2 already though

****This is an outgoing email****
Hi Jamiere,

I need some additional information regarding service request 
#81301

Description: GFA Pool setup for Faith Herrara starts 10/9

I have this set up ready to go. I have class at 12:00, so I’ll be 
unavailable until 2pm. I can come by and set up the laptop once I 
get out of class though. Let me know if Faith will be around later 
today.

Thanks,

-Brady

Priority changed from (3) Priority to (1) Highest Priority.

****This is an email****
Good morning, 

Is Faith's laptop set to pickup today?

Thank you, 

Jamiere

Faith Herrara
Replacing John Boileu
Start Date is Monday, Oct. 9
prefers Mac