Service Request Ticket - # 81310

Service Request Information

CONTACT Name barrera, Maria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2023 11:29 AM
Department Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20170905[Edit Inv] (opens in a new window) Bldg/Room WUC 106
Service Tag Description Xerox VersaLink C7000/DN Color 11X17 Laser Printer
Serial No. 6UA327008 Location Abbys House

Model 7000/DN Hostname as-abbycolor
Notes ideal for small to mid size workgroups of 5 to 15 users, Up to 35 pages per minute color and black-and-white, Up to 1200 x 2400 dpi, Print up to 11.7" x 17"(Tabloid), Auto Duplex: Standard, Paper Capacity: 620 sheets standard/2,180 max, Trays: Bypass tray- 100sheets & Tray 1- 520 sheets, Printer Memory: 2GB, Ethernet 10/100/1000 Base-T, High-speed USB 3.0, Recommended Monthly Print Volume: Up to 10,000 pages, included: Standard toner cartridges – One of each color (Cyan, Magenta, Yellow): 3,300 pages; Black: 5,300 pages, Base Unit Dimensions: 23.23" W/26.41" D/ 25.08" H Weight: 119.71 lbs, One-year on-site warranty; ALSO ordered: addt'l 520 sheet tray 097S04910; IP ADDRESS:140.211.118.10 Ink/Toner Refill

Wired NIC 9C:93:4E:92:72:F1

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public
Entered by Date Memo
Tony Benedetti White Oct 10, 2023 01:50 PM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Oct 10, 2023 01:50 PM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Oct 10, 2023 01:49 PM 
i plugged it in
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Tony Benedetti White Oct 10, 2023 01:49 PM 
the ethernet cord was not plugged into the ethernet 
port.
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Monica Valencia Oct 09, 2023 01:16 PM 
Looks like the printer is turned off
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Mary Dycus Oct 09, 2023 11:29 AM 
When trying to print users receive the message 'This 
job can not be completed *01778*' from the printer.
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