Service Request Ticket - # 81410

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 18, 2023 03:55 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190978[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 275WL13 Description Dell Latitude 5401, I7-9850H(6 core 2.6GHZ)
Serial No. 275WL13 Location Under 2 Weeks--- Needs to go back to department

CPU Intel Core i7-9859H(6 core, 12MB, 2.6GHz, 35W vPro)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wired NIC 34:48:ED:37:5D:9F


Wireless NIC AC:67:5D:85:9D:69

TECHS Submitted by Jack Martinis Contact rmartinis22@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Feb 27, 2024 11:54 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Feb 27, 2024 11:54 AM 
Task reassigned to Jack Martinis.
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Jack Martinis Feb 27, 2024 11:54 AM 
put WOU number up on board of missing items, closing ticket.
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Adam Logan Dec 14, 2023 10:38 AM 
I looked through two week pile, all the PC Loaners, 
reimaging bench, general vicinity and could not 
find it.
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Jack Martinis Nov 22, 2023 03:46 PM 
Currently can't find this laptop
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Jack Martinis Oct 27, 2023 01:53 PM 
imaging server is down, on stand by.
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Jack Martinis Oct 25, 2023 12:29 PM 
Contact changed from Wendi Mars to Student Student.
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Jack Martinis Oct 25, 2023 11:40 AM 
Maybe it was a stray sticky note that got placed with it. Reimaging laptop now.
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Monica Valencia Oct 24, 2023 09:05 AM 
IF the W# of this is correct. THis would not go to Wendi Mars. This computer 20190978[Edit Inv] was purchased by the Business/Economics department see inventory history
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Jack Martinis Oct 18, 2023 03:55 PM 
There has been this laptop 20190978[Edit Inv] in the office that has been here since at least 8/23/23, under two weeks - it says that it needs to go back to the department (HR) in inventory, and a note on it says it should go back to Wendi Mars. Reimage this laptop, check with Wendi to see if there are special programs that need to go on here, and return it to Wendi / AD 308. It will need HR duo on it.
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