Service Request Ticket - # 81433

Service Request Information

CONTACT Name Gormally, Keegan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2023 07:38 AM
Department Student Success & Advising Office Phone 88083
Location Email gormallyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20211308[Edit Inv] (opens in a new window) Bldg/Room SAC 133
Service Tag 6170JL3 Description Dell Latitude 5520 laptop
Serial No. CN0FMTKRWSC0023S00DH Location Alyssa Nafziger

CPU 11th Gen Intel® Core- i5-1145G7, vPro 8


OS Unknown Software

Wired NIC 00:BE:43:4A:55:75


Wireless NIC 7C:21:4A:CC:1B:2C

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact bparksion23@wou.edu 88925

Tracking

Entered by Date Memo
Brady Parksion
Email

Public
Entered by Date Memo
Brady Parksion Oct 23, 2023 03:57 PM 
Status changed from (1) Pending to (5) Completed
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Brady Parksion Oct 23, 2023 03:57 PM 
Brought equipment back and updated inventory.
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Monica Valencia Oct 23, 2023 11:15 AM 
Task reassigned to Brady Parksion.
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John Rushing Oct 23, 2023 07:38 AM 
Returned Laptop 20211308[Edit Inv] on 10/20/2023.  We need to go get rest of his equipment. He also had a dock W20211265 listed under his name.  Not sure on monitors.  He was located in SAC 123.
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