Service Request Ticket - # 81477

Service Request Information

CONTACT Name Talitonu, Crystal   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 25, 2023 12:40 PM
Department Phone 88552
Location Email talitonuc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Oct 25, 2023 03:55 PM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Oct 25, 2023 03:55 PM 
Crystal submitted a computer replacement for the 20181078[Edit Inv] computer so then she can get a new bigger laptop like she is wanting but then we will then get the loaner from her as well
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Monica Valencia Oct 25, 2023 01:13 PM 
Task reassigned to Monica Valencia.
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Kyla Aitaro Oct 25, 2023 12:59 PM 
****This is an OUTGOING email****
Hi Crystal,

I am acknowledging receipt of your email with the 
WOU devices' #'s that you have provided and have 
created a service request ticket for you, 
SR#81477. Our techs will reach out to you as soon 
as they are available! 

Best,
Kyla
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Kyla Aitaro Oct 25, 2023 12:58 PM 
WOU Loaner Laptop #20150202[Edit Inv]
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Kyla Aitaro Oct 25, 2023 12:42 PM 
user currently has a  GFA desktop set up in office.
W# 20181078[Edit Inv]
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Kyla Aitaro Oct 25, 2023 12:40 PM 
i there!

I would like to be set up with a docking station 
at my work station. I have a very old loaner 
laptop that I was given to use when I first 
started. Would I be able to get a larger and 
updated laptop? Please let me know if this is the 
correct way to request this change. Thanks!

Thank you,

Crystal
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