Service Request Ticket - # 81487

Service Request Information

CONTACT Name Helyer, Kella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2023 08:05 AM
Department Financial Aid Phone 88475
Location Email helyerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public
Entered by Date Memo
Sam Sevugan Oct 26, 2023 01:07 PM 
****This is an email****
Hello,
This request can now be closed. We do not need 
Logan Bransfield added to the other computers 
since he is now set up with his own system.

Thank you,
Kella
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Tony Benedetti White Oct 26, 2023 12:50 PM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Oct 26, 2023 12:50 PM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Oct 26, 2023 12:50 PM 
delivered logans set up this morning so this is no 
longer needed
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Mary Dycus Oct 26, 2023 08:20 AM 
****This is an email****
Oh, thank you so much! I will need Logan to be 
added to two separate computers as we are juggling 
between them until his system is ready. The bar 
codes are 20150784[Edit Inv] and 20190231[Edit Inv].

Thank you again,
Kella
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Mary Dycus Oct 26, 2023 08:08 AM 
***THIS IS AN OUTGOING EMAIL***
Good morning Kella, 
I have gone ahead and put in a service request for 
you. The service request ticket number is #81487. 
What is the WOU number for your computer? 
Best,Mary 
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Mary Dycus Oct 26, 2023 08:05 AM 
****This is an email****
Hello
I will appreciate our help with adding admin 
access rights for my new staff member, Logan 
Bransfield V00399927 to a computer in the 
Financial aid office while we are waiting for his 
system to be created and delivered to our office. 

Thank you so much,
Kella

--
Kella Helyer
Director, Financial Aid
Western Oregon University
Welcome Center, Room 140
345 Monmouth Ave N | Monmouth OR  97361
https://wou.edu/finaid | 503-838-8679
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