Service Request Ticket - # 81527

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 31, 2023 04:39 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20220721[Edit Inv] (opens in a new window) Bldg/Room ITC 311
Service Tag J9K6GT3 Description Dell OptiPlex 7000 Small Form Factor
Serial No. J9K6GT3 Location ITC 311 lab

CPU Unknown


OS Unknown Software

Wired NIC 08:92:04:EA:CF:40

TECHS Submitted by Tony Benedetti White Contact tbenedettiwhite20@wou.edu 88925
Primary Technician Contact bparksion23@wou.edu 88925

Tracking

Entered by Date Memo
Brady Parksion
Email

Public
Entered by Date Memo
Jack Martinis Nov 01, 2023 04:39 PM 
Task reassigned to Brady Parksion.
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Jack Martinis Nov 01, 2023 04:39 PM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Nov 01, 2023 04:39 PM 
Computer was put on raid boot mode and not AHCI boot mode, Brady changed this back and it seemed to work, closing ticket.
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Tony Benedetti White Oct 31, 2023 04:39 PM 
student says "computer continues to "repair" itself" 
and does not ever finish repairing
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