Service Request Ticket - # 81541

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2023 03:20 PM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20200973[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag GF7C2F3 Description Dell Latitude 5420
Serial No. GF7C2F3 Location LOCKED AWAY CONSULT MGMT

CPU 10th Generation Intel Core 15-10310U


OS Unknown Software

Wired NIC 38:14:28:5B:DE:23


Wireless NIC 80:B6:55:91:51:D1


TECHS Submitted by Jack Martinis Contact rmartinis22@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public

Entered by Date Memo
Monica Valencia Nov 01, 2023 03:49 PM
Status changed from (1) Pending to (5) Completed
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Monica Valencia Nov 01, 2023 03:49 PM
Task reassigned to Monica Valencia.
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Jack Martinis Nov 01, 2023 03:20 PM
20200973[Edit Inv] was being used in Athletics by Stan Rodrigues, and recently it was being used / assigned to Tim Kagey. Tim wanted a mac laptop, we said we couldn't swap laptops like that in SR 81002. The department ended up putting in for their own Macbook Pro for Tim, referenced in SR 81480. 

Ultimately, this laptop is an IFC gfa laptop and has to be reimaged and assigned to IFC positions. Placed in 2 weeks, 11/01/23, then needs reimage and assigned via IFC.
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