Status changed from (1) Pending to (5) Completed

Laptop has been picked up for a couple days, no further issues to report. Closing ticket. Making sure loaner is all in order.

He said he would stop by sometime today or tomorrow to fetch it. All i see here is the laptop. It is now in the outbox. Labeled with his name on a sticky note.

I was able to push this pin back into place delicately with our sharp nosed tweezers from the iFixit kit. I plugged it in - GENTLY - to an HDMI cord and it works. Letting user know.

Schaafd@wou.edu is the contact email

Took at the laptop, the HDMI cable will not be 
detected by the macbook, but it does notice the 
display if it goes from HDMI to USB-C. Not sure 
what the resolution will be. Still 
troubleshooting. Macbook is in the inbox.

****This is an email from Banner-Support****

I received a reply back from Daniel that he was able to submit his sheet later.

****outgoing****

Hello Daniel, 

Have you asked any other department members / colleagues if their time card sign in is not working either?

Also, if you could bring in the macbook pro sometime into UCS for diagnosis, we would be more than happy to take a look. 

-Jack Martinis, UCS Tech.

****This is an email****
1st issue: I have been trying to submit my 
timecard and it won’t go thru. It says there is an 
error after timing out.

2nd issue. The HDMI port in my MacBook Pro is not 
working anymore. I can not do two screens anymore. 
It stopped working after I brought my computer in 
to get it reImaged because of a Virus.