Service Request Ticket

Service Request Information

CONTACT	Name	Kirby, Kenneth	Date	Nov 03, 2023 02:57 PM
	Department	Humanities/ Philosophy & Religion	Phone	88249
	Location		Email	kirbyk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20170674 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Apple 13-inch MacBook Pro, Space Gray #MPXT2LL/A
	Serial No.	C02W2479HV29	Location	Mac Loaner Box
	CPU	Intel Core i5(2.3GHz dual-core, 64MB eDRAM)
	OS	MAC OS X 10.13 (High Sierra)	Software	MSDesktopEdOffice201*MAC XXXX2016005511;
	Wireless NIC	8C:85:90:A1:AC:99
	Bluetooth NIC	8C:85:90:A1:70:2C

TECHS	Submitted by	Tony Benedetti White	Contact	tbenedettiwhite20@wou.edu	88925
	Primary Technician		Contact	tbenedettiwhite20@wou.edu	88925

Entered by	Date	Memo
Tony Benedetti White			Email Public
Entered by	Date	Memo
Jack Martinis	Nov 16, 2023 09:09 AM	Task reassigned to Tony Benedetti White.	Add Attachment
Jack Martinis	Nov 16, 2023 09:09 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jack Martinis	Nov 16, 2023 09:09 AM	Loaner dropped off with only the laptop. Closing ticket.	Add Attachment
Tony Benedetti White	Nov 03, 2023 03:19 PM	Was Inventory updated: yes	Add Attachment Public
Tony Benedetti White	Nov 03, 2023 03:19 PM	Was this added to Loaners-n-Checkouts app: yes	Add Attachment Public
Tony Benedetti White	Nov 03, 2023 02:57 PM	original SR#81465 loaner for 20191089	Add Attachment