Service Request Ticket - # 81566

Service Request Ticket - # 81566

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Service Request Information

CONTACT	Name	Diaz, Syllebram	Date	Nov 03, 2023 04:59 PM
	Department	Financial Aid	Phone	88397
	Location		Email	diazs@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20200272 (opens in a new window)	Bldg/Room	WEL
	Service Tag	4LDD373	Description	Dell Latitude 5400
	Serial No.	4LDD373	Location	FinAid
	CPU	Intel core i7-8665U 4 Core 8MB cache, 1.9GHz
	OS	Windows 10 Enterprise 64bit	Software
	Wired NIC	74:78:27:0A:59:86
	Wireless NIC	AC:12:03:ED:4D:15

TECHS	Submitted by	Kyla Aitaro	Contact	aitarok@wou.edu	88925
	Primary Technician		Contact	kunzd@wou.edu

Tracking

Entered by	Date	Memo
David Kunz			Email Public
Entered by	Date	Memo
David Kunz	Jul 22, 2024 11:45 AM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
David Kunz	Jul 22, 2024 11:45 AM	Delivered	Add Attachment
David Kunz	Jul 22, 2024 11:16 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
David Kunz	Jul 22, 2024 11:16 AM	Imaged and ready to deliver	Add Attachment
David Kunz	Jul 12, 2024 08:59 AM	Task reassigned to David Kunz.	Add Attachment
Andrew Zhen	Jul 09, 2024 02:35 PM	Task reassigned to UCS Tech.	Add Attachment
Charlee Hreha	Jun 10, 2024 04:52 PM	Located in Box #13 with charger.	Add Attachment
Charlee Hreha	Jun 10, 2024 04:51 PM	Task reassigned to Charlee Hreha.	Add Attachment
Charlee Hreha	Jun 10, 2024 04:51 PM	Status changed from (5) Completed to (1) Pending	Add Attachment
Charlee Hreha	Jun 10, 2024 04:51 PM	Laptop was reimaged and updated. The note on the laptop says "bought by & goes back to Fin. Aid". Is this still true?	Add Attachment
Brady Parksion	Nov 06, 2023 09:41 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Brady Parksion	Nov 06, 2023 09:41 AM	Task reassigned to Brady Parksion.	Add Attachment
Brady Parksion	Nov 06, 2023 09:39 AM	Took back Monitor 20200789 and Dock 20200928. Couldn't find Dock 20200248, let Wel front desk know and they will notify us if they find it.	Add Attachment
Michael Volkmann	Nov 06, 2023 08:24 AM	Task reassigned to UCS Tech.	Add Attachment
Kyla Aitaro	Nov 03, 2023 05:01 PM	Joanie signed off his departure checklist. John & Nathan had already left for the day. Monica was out.	Add Attachment
Kyla Aitaro	Nov 03, 2023 04:59 PM	Laptop stored with the 2wks pile	Add Attachment
Kyla Aitaro	Nov 03, 2023 04:59 PM	faculty returned: laptop (20200272) charger laptop bag Pending to pickup at his office: 2 docks (20200248; 20200928) Monitor 20200789 Office : WEL 140H Financial Aid	Add Attachment