Service Request Ticket - # 81583

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2023 10:40 AM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200478[Edit Inv] (opens in a new window) Bldg/Room BELL 315
Service Tag JP0PP73 Description Dell Latitude 5400 - 4 Core,8MB Cache,1.9GHz
Serial No. JP0PP73 Location Division Laptop

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:03:48:61


Wireless NIC 3C:9C:0F:37:39:AD

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Nov 22, 2023 12:09 PM 
Task reassigned to Jack Martinis.
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Jack Martinis Nov 22, 2023 12:09 PM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Nov 22, 2023 12:09 PM 
This was taken care of. Per ticket 81716.
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John Rushing Nov 07, 2023 10:41 AM 
Dell dispatch request SR179301675
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John Rushing Nov 07, 2023 10:40 AM 
Keyboard is not typing all the letters, A,S,E,T are not always entered when the key is pressed.
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