Service Request Ticket

Service Request Information

CONTACT	Name	Schaaf, Daniel	Date	Nov 08, 2023 10:34 AM
	Department		Phone
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20180603 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	3MZB8S2	Description	Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
	Serial No.	3MZB8S2	Location	laptop parts
	CPU	Intel Core i5-8250U 8thGen(Quad 1.6GHz, 6M Cache)
	OS	Windows 10 Pro, 64 bit	Software	Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938; BlueBeam Revu 2018( trial mode for collab with GBC contractor) MAY2019; CAN'T SHARE Graphisoft Archaid with desktop, needs own license.
	Wired NIC	C8:F7:50:0D:5B:2C
	Wireless NIC	20:79:18:32:F0:B4
	Bluetooth NIC	20:79:18:32:F0:B8

TECHS	Submitted by	Brady Parksion	Contact	bparksion23@wou.edu	88925
	Primary Technician		Contact	rmartinis22@wou.edu	88925

Entered by	Date	Memo
Jack Martinis			Email Public
Entered by	Date	Memo
Jack Martinis	Dec 13, 2023 04:39 PM	Task reassigned to Jack Martinis.	Add Attachment
Jack Martinis	Dec 13, 2023 04:39 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jack Martinis	Dec 13, 2023 04:36 PM	returned loaner, updating inventory and closing ticket.	Add Attachment
Sam Sevugan	Nov 17, 2023 01:27 PM	Returned Loaner with charger. Placed it in two weeks.	Add Attachment
Brady Parksion	Nov 08, 2023 10:34 AM	Gave loaner while we work on give MacBook Loaner: 20180603	Add Attachment