Service Request Ticket

Service Request Information

CONTACT	Name	Singson, Beeb	Date	Nov 14, 2023 11:24 AM
	Department	Natural Science Division	Phone	89274
	Location		Email	singsonb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170505 (opens in a new window)	Bldg/Room	NS 114
	Service Tag	DMS0CM2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	DMS0CM2	Location	NS114 lab station #3 Summer Hold NS 216
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:25:A1:06

TECHS	Submitted by	Sam Sevugan	Contact	ssevugan20@wou.edu	88925
	Primary Technician		Contact	bparksion23@wou.edu	88925

Entered by	Date	Memo
Brady Parksion			Email Public
Entered by	Date	Memo
Brady Parksion	Nov 16, 2023 03:44 PM	Task reassigned to Brady Parksion.	Add Attachment
Brady Parksion	Nov 16, 2023 03:44 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Brady Parksion	Nov 16, 2023 03:44 PM	Took graphics card out of the machine, wasn't making noises when I got there, usually loud noises are caused by the graphics card, so I took it out. Beeb said there are no classes in the room that might need the graphics card, so the monitor is plugged into the CPU for video.	Add Attachment
Sam Sevugan	Nov 14, 2023 11:24 AM	**This is a voicemail** "Hey, all this is beeb from over at natural science. I have a computer. It is in Ns 114 and it sounds like it has a really grumpy fan. It sounds like a lawn mower right? This point. It's it's kinda loud the computer woo number is 20170505, if you get a chance to come, take it, I would be greatly appreciate it. Thank you very much. Bye.	Add Attachment