Service Request Ticket - # 81716

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2023 08:23 AM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200478[Edit Inv] (opens in a new window) Bldg/Room BELL 315
Service Tag JP0PP73 Description Dell Latitude 5400 - 4 Core,8MB Cache,1.9GHz
Serial No. JP0PP73 Location Division Laptop

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:03:48:61


Wireless NIC 3C:9C:0F:37:39:AD

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public
Entered by Date Memo
Tony Benedetti White Nov 21, 2023 01:10 PM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Nov 16, 2023 03:55 PM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Nov 16, 2023 03:55 PM 
sam gave Karen her laptop.
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Tony Benedetti White Nov 16, 2023 01:30 PM 
fixed by john, and placed at front desk for pickup
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Mary Dycus Nov 16, 2023 08:23 AM 
Laptop was dropped off by Karen Scott today 
11/16/23. For a keyboard replacement. 
***Laptop has a bag***
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