Service Request Ticket - # 81745

Service Request Ticket - # 81745

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	Shahrokni, Seyed Abdollah	Date	Nov 17, 2023 08:53 AM
	Department	Center for Academic Innovation	Phone	88483
	Location		Email	shahroknis@mail.wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

TECHS	Submitted by	Monica Valencia	Contact	valenciam@wou.edu
	Primary Technician		Contact	chreha21@wou.edu	88925

Tracking

Entered by	Date	Memo
Charlee Hreha			Email Public
Entered by	Date	Memo
Charlee Hreha	Dec 04, 2023 08:31 AM	Thank you so much! I certainly will! Have a great rest of your day and a wonderful weekend! Best, Seyed	Add Attachment
Charlee Hreha	Dec 04, 2023 08:30 AM	Hi Seyed, Thank you for the update! I have updated the monitors in our inventory. Let us know if you have any questions or issues with the monitors! Best, ~Charlee Hreha (UCS Support Tech)	Add Attachment
Charlee Hreha	Dec 01, 2023 09:02 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Charlee Hreha	Dec 01, 2023 09:02 AM	Task reassigned to Charlee Hreha.	Add Attachment
Charlee Hreha	Nov 29, 2023 10:30 AM	Monitors were updated in inventory as being kept in Maaske Hall rooms 109/110.	Add Attachment
Charlee Hreha	Nov 29, 2023 10:19 AM	Hi Charlee, Thank you so much for dropping them off! Sorry I was on vacation and could not respond right away. Yes, I will be setting them in Maaske 109 and 110. Thank you! Have a great day! Best, Seyed	Add Attachment
Sam Sevugan	Nov 20, 2023 11:46 AM	**This is an email** Dear person, Thanks for reaching out to me! I am out of the office. If you need immediate assistance, please contact AskAI@wou.edu. I appreciate your patience and I look forward to connecting with you when I return to the office on Nov. 27th. Best, Seyed	Add Attachment
Charlee Hreha	Nov 20, 2023 11:36 AM	**This is an outgoing email** Hi Seyed, I need some additional information regarding service request #81745 Description: 3 Monitors for Escape Room I dropped off the monitors, HDMI cables, and power cords to the Center for Academic Innovation. Do you know which room in Maske you will be setting this up in? If not, when you find out, would you be able to send us an email with that information so that we can update inventory on our end? Have a great rest of your week! ~Charlee Hreha (UCS Support Tech)	Add Attachment Public
Charlee Hreha	Nov 20, 2023 11:34 AM	Dropped off 3 monitors, HDMI cables, and power cords to Center for Academic Innovation.	Add Attachment
Charlee Hreha	Nov 17, 2023 10:01 AM	**This is an incoming email** Hi Charlee, Thank you so much, this is absolutely amazing! If you can drop them off whenever you can at our main office (Center for Academic Innovation) on the second floor of the Library, that would be great! I'll then take them to Maaske Hall when I come back from vacation (the following week). Thanks again! I really appreciate everything you folks have done! I hope I can have you all in our escape room one day! Best, Seyed	Add Attachment
Charlee Hreha	Nov 17, 2023 09:54 AM	**This is an outgoing email** Hi Seyed Abdollah, I need some additional information regarding service request #81745 Description: 3 Monitors for Escape Room We have 3 monitors set aside for you to use for the escape room! We will also send HDMI cables and power cables along with them. Which room will these be heading to? Also when is a good time to drop these off for you (we are closed 11/23-11/24 for the Holiday)? Thank you and have a great day! ~Charlee Hreha (UCS Support Tech)	Add Attachment Public
Charlee Hreha	Nov 17, 2023 09:22 AM	Monitors: 20140731 20140747 20141025	Add Attachment
Monica Valencia	Nov 17, 2023 08:53 AM	Get 3 2014 monitors for them to use for the Escape Room	Add Attachment