Service Request Ticket - # 81749

Service Request Information

CONTACT Name Abney, Jamiere   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2023 10:40 AM
Department Phone
Location Email abneyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public
Entered by Date Memo
Tony Benedetti White Nov 22, 2023 10:27 AM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Nov 22, 2023 10:27 AM 
set up delivered & monitor delivered.
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Monica Valencia Nov 21, 2023 11:21 AM 
Mine is 110O and Faiths is 110N
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Monica Valencia Nov 21, 2023 11:10 AM 
set up Faith's monitor tomorrow when we do Jessica's setup
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Monica Valencia Nov 21, 2023 10:47 AM 
Need to get Jessica's office# and Faith's office#
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Monica Valencia Nov 21, 2023 09:55 AM 
Task reassigned to Tony Benedetti White.
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Monica Valencia Nov 21, 2023 09:55 AM 
Great, does 9:00am work?
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Monica Valencia Nov 21, 2023 09:51 AM 
****This is an email****

Good morning, I am not in the office today, but I will be there all day tomorrow if that works?
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Monica Valencia Nov 21, 2023 08:48 AM 
Sent email for time to do the setup
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Monica Valencia Nov 21, 2023 08:32 AM 
Laptop 20200173[Edit Inv]
Dock 20200455[Edit Inv]
Monitor 20200789[Edit Inv]
Monitor 20171146[Edit Inv]

Monitor for Faith Herrar 20171142[Edit Inv]
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Monica Valencia Nov 20, 2023 05:02 PM 
Task reassigned to Jack Martinis.
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Monica Valencia Nov 20, 2023 05:00 PM 
Laptop 20200173[Edit Inv]
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Monica Valencia Nov 20, 2023 04:35 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Monica Valencia Nov 20, 2023 09:33 AM 
Task reassigned to New Equip. Setup.
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Nathan Sauer Nov 20, 2023 08:12 AM 
They would like a 2nd monitor for Jessica, and a 2nd 
monitor for Faith Herrar next door.
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Nathan Sauer Nov 17, 2023 10:40 AM 
He is also requesting a Zoom account, and Zoom phone.
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