Task reassigned to David Kunz.

****This is an email****
Hi Megan, was your team able to update their zoom 
applications? They can also try opening up their 
services from the bottom right and right click 
zoom and tell it to check for updates.

****This is an outgoing email****
Good morning Megan,

Were you and your team logging in on your laptops? 
or were you logging into computers in a classroom?

****This is an incoming email****
We hosted a virtual conference on campus on 
Saturday(6/1) and my team, who lives throughout 
the state, were on campus with me.  We ran into a 
major issue when the majority of the team was 
unable to access their zoom account because it 
said to "contact your IT department for updates" 
and therefore could not get on the webinar or help 
host it

forwarded to ucshelpdesk for record keeping

Task reassigned to Andrew Zhen.

Delivered

****This is an email****
Hi Andrew,
Thank you for clarifying, as I thought UCS would 
be shipping those out.  I will be at my office in 
Todd Hall tomorrow morning so it would be great if 
someone could drop them off with me in Room 249 at 
9am.  Will that work for UCS? 

Are they in boxes safe for shipping?  Or do I need 
to make further accommodations to ensure they are 
not damaged in transit?

Thank you,
Megan McDermeit

added off campus local accounts

****This is an email****
Hi Andrew!
Thank you for reaching out.  

It is very difficult for my staff to get on campus 
during the week because they work other full time 
jobs and most don't live near Monmouth, some as 
far away as Medford.  So if the option is open for 
them to login at home, that would be preferable.  
I would just want to make sure there aren't issues 
with moving information from the computer they 
have now to the new one with this option.  With 
the distance, if they do have an issue with the 
computer, again it is hard to get to WOU to fix.  
Is it a fairly straightforward process?

I should have 6 PC computer going to the following 
people:

Megan McDermeit- WOU
Cheri Kimball- Eugene
Tim Beckham- Mollala
Travis Gordon- Keizer
Doug Reed- Medford
Sharon Rothacker- Roseburg

Megan McDermeit

Traffic Safety Education Program Manager

Western Oregon University

345 Monmouth Ave N

Monmouth, OR 97361|Todd Hall 249

mcdermeitm@wou.edu

503-838-8143

****This is an email****
I thought I got back to you on this!  So sorry!

Ideally, they wouldn't have to come to campus because they work full time jobs and some live up to 4 hours away.  However, if it is required that they personally get it and set it up on the WOU Wifi, rather than me doing it for them, my guess is that they will schedule those appointments on Friday afternoons, when they can hopefully get away.  

How late is UCS open during the week?

image & updates finished, still needs admin rights. 
Joanie has emailed Megan asking if they will be 
coming into campus to sign in and create their 
account on the laptop. Waiting for response.