Service Request Ticket - # 81790

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 22, 2023 11:02 AM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20121285[Edit Inv] (opens in a new window) Bldg/Room MNB 120
Service Tag Description Dell UltraSharp U2313H 23-inch Monitor
Serial No. CN02GFKN74445355DH0L Location Scott Beaver
TECHS Submitted by Cadance Bunch Contact cabunch21@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Dec 07, 2023 09:53 AM 
Task reassigned to Jack Martinis.
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Jack Martinis Dec 07, 2023 09:53 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Jack Martinis Dec 07, 2023 09:53 AM 
He emailed back and said his original problem fixed itself, maybe it was a problem with the cord or something. Closing ticket.
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Jack Martinis Nov 29, 2023 02:41 PM 
make sure to grab needed cables along with it.
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Jack Martinis Nov 29, 2023 02:40 PM 
Monitor is stored in cubby 15
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Jack Martinis Nov 22, 2023 03:24 PM 
Approved that we can use monitor 20130487[Edit Inv] for this
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Jack Martinis Nov 22, 2023 03:24 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Jack Martinis Nov 22, 2023 11:48 AM 
****outgoing****

Hello Scott, I have an older 2013 monitor that we would otherwise dispose of that could fill the place of your failing monitor. If you have any time today, I can come over to install this.
-Jack Martinis, UCS Tech.
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Jack Martinis Nov 22, 2023 11:21 AM 
I just took back an older monitor 20130487[Edit Inv] which was probably going to get PDR'd. It can flip vertically, I think this would be a perfect fit.
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Cadance Bunch Nov 22, 2023 11:02 AM 
****This is an email****
Hi folks,

I have a double-monitor setup in my office but one 
of them (#20121285) is failing (reddening and 
waves on the right-hand side of the display; see 
attached).  Any chance you folks have some used 
functional monitors laying around? (In particular, 
I would love a vertical one if available.)

If not, no worries, I can see about purchasing a 
new one but I figured I'd check with y'all first 
in case we could save some money.

Thanks,

Scott

--
Scott Beaver
Mathematics Department
Western Oregon University
Pronouns: he / him / his
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ScottsMonitor.jpg