Service Request Ticket

Service Request Information

CONTACT	Name	McDermeit, Megan	Date	Nov 29, 2023 03:22 PM
	Department	The Research Institute	Phone
	Location		Email	mcdermeitm@mail.wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20230252 (opens in a new window)	Bldg/Room	TODD
	Service Tag		Description	HP Officejet 250 Mobile All-in-One Inkjet Printer
	Serial No.	TH35VBT06R	Location	Traffic Safety Education Megan McDermeit
	Model		Hostname
	Notes		Ink/Toner Refill

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	valenciam@wou.edu

Entered by	Date	Memo
Monica Valencia			Email Public
Entered by	Date	Memo
Monica Valencia	Dec 12, 2023 02:13 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Monica Valencia	Dec 12, 2023 02:13 PM	Printer delivered by Brady today	Add Attachment
Monica Valencia	Dec 12, 2023 09:14 AM	**This is an email** Ok, thank you for that concession!	Add Attachment
Monica Valencia	Dec 12, 2023 09:13 AM	**This is an Outgoing email** Xerox does not have any printers that are that lightweight. We can go ahead and move forward with purchasing the HP OfficeJet 250. I can help with the setup but we won't be able to help support it afterwards.	Add Attachment
Monica Valencia	Dec 12, 2023 09:13 AM	**This is an email** Traffic Safety currently has one HP OfficeJet 250, which is why I requested it, so I apologize for not knowing WOU was Xerox only. The examples you gave will not work as they are too large. We need a portable printer that my Trainers can bring to and from different classrooms around the state. Our current model is 7lbs vs 46 lbs that you sent. Do I need to research smaller Xerox models? Or is that something that UCS needs to send to me?	Add Attachment
Monica Valencia	Dec 12, 2023 09:12 AM	This printer is not supported. I let the user know.	Add Attachment