Service Request Ticket - # 81881

Service Request Ticket - # 81881

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Service Request Information

CONTACT	Name	Printzian, Arsilda	Date	Dec 05, 2023 11:11 AM
	Department		Phone
	Location		Email	printziana@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20150813 (opens in a new window)	Bldg/Room	ITC 310
	Service Tag		Description	HP Designjet Z2100 24-in Photo Printer #Q6675D#B1K
	Serial No.	CN61F3K00X	Location	Tutor Center
	Model	Q6675D	Hostname
	Notes	Up To 1200 dpi Print Resolution Ethernet Print On Fabric/Photo/Fine Art/Textile Built-In 128 MB Memory & 80 GB Hard Disk Print-To-Print Consistency High Quality 3-Black Ink System Fade Resistance Over 200 Years Embedded Spectrophotometer Mac Address:8c:DC:D4:9E:52:18	Ink/Toner Refill

TECHS	Submitted by	Sam Sevugan	Contact	ssevugan20@wou.edu	88925
	Primary Technician		Contact	bparksion23@wou.edu	88925

Tracking

Entered by	Date	Memo
Brady Parksion			Email Public
Entered by	Date	Memo
Brady Parksion	Dec 05, 2023 11:58 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Brady Parksion	Dec 05, 2023 11:58 AM	Task reassigned to Brady Parksion.	Add Attachment
Brady Parksion	Dec 05, 2023 11:58 AM	Loaded paper, printer working.	Add Attachment
Jack Martinis	Dec 05, 2023 11:24 AM	This is a printer that we typically don't help on because it's a department printer, I can possibly try to assist but there are no guarantees.	Add Attachment
Sam Sevugan	Dec 05, 2023 11:12 AM	**This is an email** Printer Information: HP Designjet Z2100 Photo Serial Number: 20150813 Thank you for your help! Arsilda	Add Attachment
Sam Sevugan	Dec 05, 2023 11:12 AM	**This is an email** Hello, I have not been printing in the printer located in the library: actually this is the first time for me loading a new roll in that printer and I might need some help. The name of the printer HpZ2100 designjet Photo: It could be very helpful for us if someone can assist in this process. Thank you in advance, Arsilda	Add Attachment
Sam Sevugan	Dec 05, 2023 11:11 AM	**This is an email** Hello, I have an issue with loading paper in the HP designjet Z2100-poster printer that is located on the third floor in the ITC building. I have been trying to load a new rolling paper and I can't do the paper load process. I would appreciate your help in this process. I have finished printing half of the homework for the student and I have half left and the last day is today. I would really appreciate it if someone could help me today. Thank you for the continuous help. My phone number is 805-292-4730 Arsilda	Add Attachment