Service Request Ticket - # 81919

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 08, 2023 08:12 AM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20230023[Edit Inv] (opens in a new window) Bldg/Room RWEC 223
Service Tag Description Dell Latitude 5540 13th Gen Intel Core i7-1355U
Serial No. 7XLPFX3 Location Darla Campbell

CPU Unknown


OS Unknown Software

Wired NIC F4:6D:3F:3D:96:77

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public
Entered by Date Memo
Tony Benedetti White Dec 08, 2023 11:41 AM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Dec 08, 2023 11:41 AM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Dec 08, 2023 11:41 AM 
unplugged, turned computer on, signed in, then 
plugged back in.
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Laurie McCoy Dec 08, 2023 08:12 AM 
****This is an email****
Good Morning~

I'm unable to sign in this morning.  Computer 
#2023003, located in RWEC #223.  I've 
unplugged/plugged everything in, but it still says 
it can't find a source.

I'm currently working in RWEC #220.  If you could 
please send somebody over to take a look at it, I 
would appreciate it.

Thank you,
Darla
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