Service Request Ticket - # 82019

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2023 11:13 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160935[Edit Inv] (opens in a new window) Bldg/Room NS 115
Service Tag 1555LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1555LH2 Location Smart Classroom Instructor's Station UPG

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2017006552(order10108);

Wired NIC 50:9A:4C:46:0A:1F

TECHS Submitted by Adam Logan Contact alogan22@wou.edu 88925
Primary Technician Contact alogan22@wou.edu 88925

Tracking

Entered by Date Memo
Adam Logan
Email

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Entered by Date Memo
Adam Logan Jan 08, 2024 01:03 PM 
Status changed from (1) Pending to (5) Completed
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Adam Logan Dec 19, 2023 03:40 PM 
It was just a case of a bad keyboard. Extra 
keyboard I found floating around and tested with 
was also bad. Replaced bad keyboard with a good 
one. Discarded bad keyboard. Replaced second 
keyboard borrowed from a lab pc in the same room. 
Closing case.
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Adam Logan Dec 19, 2023 11:15 AM 
Contact Info: Adam Logan, V00389467, alogan22@mail.wou.edu, 
5038388412
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