Service Request Ticket - # 82048

Service Request Information

CONTACT Name DeVoe, Cinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2024 08:41 AM
Department College of Liberal Arts and Sciences Phone 88206
Location Email devoec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20230213[Edit Inv] (opens in a new window) Bldg/Room NS 104
Service Tag Description Dell Latitude 5540
Serial No. gwdr4y3 Location Renee Ray

CPU Unknown


OS Unknown Software

Wired NIC AC:D7:17:27:AA:B1


Wireless NIC BC:03:58:CC:04:B1

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact chreha21@wou.edu 88925

Tracking

Entered by Date Memo
Charlee Hreha
Email

Public
Entered by Date Memo
Brady Parksion Jan 02, 2024 10:48 AM 
Task reassigned to Charlee Hreha.
 Add Attachment
Brady Parksion Jan 02, 2024 10:48 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brady Parksion Jan 02, 2024 10:47 AM 
Charlie found a bad connection to the dock. Plugged 
it into the dock and the monitors worked.
Add Attachment
Sam Sevugan Jan 02, 2024 08:49 AM 
****This is an email****
I have two monitors and I am here all day until 
2:45.  Right now it's hard to work off of just the 
laptop monitor.
Thank you Sam, I appreciate it.
 Add Attachment
Sam Sevugan Jan 02, 2024 08:41 AM 
****This is an email****
Hello,
Is there someone who can come to my office and 
help me get my office monitors working with my new 
laptop please?  I took this laphome and haven't 
used it in my office since the break started.
Thank you,
Cinda
ID: 20230213[Edit Inv]
NS104
Add Attachment