Replaced the instrutor VDI unit with one from the 
lab. Brought it back for reimaging. Jenna will be 
providing another one to install.

Priority changed from (3) Priority to (2) High Priority.

will check back on the status of these.

20190760 was vdi station in question - plugging the neighboring ethernet cord fixed it, so ether it's main ethernet cord or the port it's connected to isn't working. Was also 20190763 in the same row that had a slash through it's https for the vdi server login, so something about it's connection isn't secured.

****This is an email****
Hello, 

A computer in the MNB 110 lab is unable to connect 
to either VDI server. It is serial number 
20120114, back row right side, closest to the 
aisle. See below for the current screen. Both menu 
options give connection errors and a manual 
restart did not fix the problem. 

I don’t think this causes an immediate problem for 
teaching in this room, but it should be addressed 
at some point. 

Thanks for your help, 

Leanne