Service Request Ticket - # 82149

Service Request Information

CONTACT Name Tolento, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2024 11:44 AM
Department College of Education Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200310[Edit Inv] (opens in a new window) Bldg/Room RWEC 159
Service Tag 785DZ33 Description Dell Latitude 5400m 4 Core, 8MB Cache, 1.9GHz,
Serial No. 785DZ33 Location Teresa Tolento - RWEC 159

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:0C:C3:B7


Wireless NIC 08:5B:D6:6F:B8:7D


Bluetooth NIC 08:5B:D6:6F:B8:81

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Jan 10, 2024 04:30 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen Jan 10, 2024 04:30 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen Jan 10, 2024 04:30 PM 
Added print code for them
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Kyla Aitaro Jan 09, 2024 11:45 AM 
user is available today until 2:30pm today
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Kyla Aitaro Jan 09, 2024 11:44 AM 
user called reporting that she is unable to print 
through 2 printers connected to her computer.

Building : RWEC
Her printers are :
downstairs copier - threesisters
copier - threesisters
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