Service Request Ticket - # 82170

Service Request Information

CONTACT Name Sakiyama, Mari   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2024 12:04 PM
Department Criminal Justice Phone 14215
Location Email sakiyamam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190693[Edit Inv] (opens in a new window) Bldg/Room MA 211
Service Tag Description Apple iMac 21.5 4K retinia, i5 3.0GHz 6-core #Z0VY
Serial No. C02ZQ0KEJWF2 Location Mari Sakiyama, TT Criminal Justice

CPU intel i5 (3.0 GHz, 6-Core, 8th GEN)


OS MAC OS X 10.15 (Catalina) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511; ArcGIS from campus site license via VDI; SPSS Statistics v24 for MAC StudentTecn Campus Site license(renews every July 31,2017); and Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2018007938;

Wired NIC 3C:CD:36:5C:15:C8


Wireless NIC F8:FF:C2:1E:09:B4


Bluetooth NIC F8:FF:C2:22:80:EE

TECHS Submitted by Andrew Zhen Contact azhen23@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Jan 24, 2024 01:19 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Andrew Zhen Jan 24, 2024 09:05 AM 
Task reassigned to Andrew Zhen.
 Add Attachment
Charlee Hreha Jan 12, 2024 10:22 AM 
iMac was picked up and is sitting on 1st imaging 
desk
 Add Attachment
Andrew Zhen Jan 10, 2024 12:04 PM 
iMac was updated and machine is slow and crashes // 
needs to be reimaged.
 Add Attachment