Service Request Ticket - # 82192

Service Request Information

CONTACT Name Nabity, Matthew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2024 01:55 PM
Department Natural Science Division Phone 88916
Location Email nabitym@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20210744[Edit Inv] (opens in a new window) Bldg/Room NS 217
Service Tag J4G51M3 Description Dell OptiPlex 7090 SFF, 11th Generation Intel Core i5-11500
Serial No. J4G51M3 Location

CPU Intel Core i5-11500 6 Cores, 12MB Cache 4.6Ghz


OS Unknown Software

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public

Entered by Date Memo
Jack Martinis Jan 11, 2024 03:59 PM
Task reassigned to Jack Martinis.
Add Attachment
Jack Martinis Jan 11, 2024 03:59 PM
Status changed from (1) Pending to (5) Completed
Add Attachment
Jack Martinis Jan 11, 2024 03:59 PM
I was able to deliver and plug in a dell keyboard to the station, closing ticket.
Add Attachment
Laurie McCoy Jan 11, 2024 01:55 PM
****This is an email****
Greetings,

We have an interesting situation in NS 217. After 
returning from winter break, there seems to be a 
keyboard missing from one of the computers 
(20210744-shorter lab table near the windows) in 
NS 217. We just noticed this on Wednesday as we 
were prepping for using the computers. I've looked 
all over NS 217 today an in the storage and have 
not been able to find anything. Please advise on 
how to get a replacement, thanks
 
Add Attachment