Service Request Ticket - # 82203

Service Request Information

CONTACT Name Talitonu, Crystal   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2024 12:08 PM
Department Phone 88552
Location Email talitonuc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20230206[Edit Inv] (opens in a new window) Bldg/Room AD 310A
Service Tag Description Dell Latitude 5540
Serial No. 5wdr4y3 Location Crystal Talitonu

CPU Unknown


OS Unknown Software

Wired NIC 4C:D7:17:27:AF:17


Wireless NIC BC:03:58:CC:31:AC


Bluetooth NIC BC:03:58:CC:31:B0


TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact zoom@wou.edu 88955

Tracking

Entered by Date Memo
Zoom
Email

Public

Entered by Date Memo
Nathan Sauer Jan 22, 2024 09:14 AM
Status changed from (1) Pending to (5) Completed
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Nathan Sauer Jan 22, 2024 08:06 AM
****This is an outgoing email****
Hi Crystal,

We were just following up with you regarding a service 
request that we have for you.  (#82203)

Description: unable to see phone icon when signed into 
zoom. 

We were wondering if this has been resolved for you or 
if we can still be of assistance with this.  If so, 
just let us know, we'll be happy to help.

Thanks,
Nathan Sauer
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Public
Mary Dycus Jan 12, 2024 12:08 PM
User called sometime this morning 1/12/2024. She 
stated that she was not able to see her phone icon 
when logged into zoom. She noticed that is was 
missing sometime today. 
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