dropped off laptops and instructed Malia that when 
"network accounts unavailable" bubble pops up in the 
corner, wait for it to go away before attempting to 
log in, or try connecting to a dock with ethernet. 

We have the freedom center laptops working again, 
we can drop them off or someone can pick them up! 
When someone who hasn't logged into the laptop 
before wants to log in, the laptop just has to be 
connected to the internet through wifi or 
ethernet. 

Task reassigned to Tony Benedetti White.

got sohpos installed and updated

ethernet is working. I think one of them needs to be 
rebound.

The two laptops were dropped off at the front desk. 
I will place them in IN BOX #15 with the SR# 
attached to them. 

***THIS IS AN OUTGOING EMAIL***
Malia,

What time and day would they be able to swing by? 

Best,
Mary 

***THIS IS AN OUTGOING EMAIL***
Good morning Malia, 

I can go ahead and create a service request for 
you. What are the WOU numbers for the laptops? 
What room are they located in? Would you rather 
drop the laptops off or would you prefer a tech 
come and visit? Please let me know.

Best,
Mary 

Aloha,

I hope all is well. I'm reaching out because last 
term, we received a couple of laptops to provide 
for students as a resource that we want to offer. 
However, a couple of students, including myself, 
have had a difficult time logging into the laptops 
using our portal login information. I've noticed 
that the laptop that was checked out by me only 
allows me to log in and utilize it. Can this issue 
be resolved sometime soon? Please let me know at 
your earliest convenience. 


Mahalo,
Malia Fernandez (she/her/hers) 
Freedom Center Co-Director 2023-2024
WUC 202 | (503) 838 - 9510
freedomcenter@mail.wou.edu