Service Request Ticket - # 82229

Service Request Ticket - # 82229

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Service Request Information

CONTACT	Name	Printzian, Arsilda	Date	Jan 19, 2024 04:21 PM
	Department		Phone
	Location		Email	printziana@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

TECHS	Submitted by	Laurie McCoy	Contact	lmccoy21@wou.edu	88925
	Primary Technician		Contact	rmartinis22@wou.edu	88925

Tracking

Entered by	Date	Memo
Jack Martinis			Email Public
Entered by	Date	Memo
Jack Martinis	Jan 22, 2024 04:53 PM	Task reassigned to Jack Martinis.	Add Attachment
Jack Martinis	Jan 22, 2024 04:53 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jack Martinis	Jan 22, 2024 04:53 PM	I was able to go over there and put her admin rights, as well as wifi access, on all the CS checkout laptops provided. Closing ticket.	Add Attachment
Jack Martinis	Jan 22, 2024 03:01 PM	**This is an outgoing email** Hi Arsilda, I need some additional information regarding service request #82229 Description: Admin rights I am available to take care of admin rights today until 5pm. -Jack Martinis, UCS Tech.	Add Attachment Public
Mary Dycus	Jan 22, 2024 09:26 AM	**This is an email** Hello, What time on Monday are specialists coming? Thank you, Arsilda	Add Attachment
John Rushing	Jan 22, 2024 08:44 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Laurie McCoy	Jan 19, 2024 04:22 PM	**This is an email** Hi, My office number is 302D located in ITC building Thank you Arsilda	Add Attachment
Laurie McCoy	Jan 19, 2024 04:21 PM	**This is an email** Hello, Both of laptops are in my office and if someone is available I will be in office till 5 pm. codes are: 20191072 and 20200744 Also on Monday I will be in office anytime. Thank you, Asilda	Add Attachment
Laurie McCoy	Jan 19, 2024 04:21 PM	**This is an email** Hello, A student has borrowed a laptop from our division and he needs to install a visual studio. I can't perform the installation because i don;t have an admin user . Also I might need to do the installation for another student's laptop that she wants to borrow on monday. It does not have a visual studio installed and I might need help for the installation too. Thank you in advance, Arsilda	Add Attachment